The flagship · early access
An AI ops team that lives in WhatsApp.
Guests answered in seconds, day and night, in English and Bahasa Indonesia. Rates held in parity, housekeeping coordinated, payments collected by QRIS in the chat. Your PMS stays the system of record.
What it does
Hospara Ops in three ideas.
Guest messages, handled
Booking questions, late checkouts, directions, complaints: about 95% resolves on deterministic rules, the rest on carefully constrained AI, so answers are fast and safe. Anything high-stakes waits for your yes.
Get paid in the chat
QRIS and e-wallet checkout inside WhatsApp, reconciled payment-to-reservation-to-unit. Built for a market where cards barely exist.
Staff coordination
Housekeeping and front desk get their tasks in WhatsApp too, generated from arrivals, departures, and guest requests. No new app for your team to learn.
How it works
Up and running in days, not quarters.
Connect your number and PMS
We link your WhatsApp Business number and your PMS through Hospara Bridge. Guesty connects today; more adapters are shipping. Nothing to migrate.
The agents get to work
Guest replies, review monitoring, and rate parity run automatically. Every action category starts in draft mode.
Graduate to autopilot
You promote categories to auto-send as trust builds. The dashboard shows every action taken and every rupiah collected.
Hospara Ops at a glance
- Status
- Early access; live at 3 Bali properties including a Marriott-affiliated design hotel rated 9.8 on Booking.com
- Measured results
- Guest response time from 45 minutes to under 2; manual admin from 4+ hours to under 1 per day; zero rate-parity violations
- Pricing
- On request, quoted for your operation. Ask for prices
- Works with
- Guesty (live); Hostaway, Lodgify, Hostfully in development; other PMSs on request as connections are built
- Languages
- English and Bahasa Indonesia