Reputation · early access
Every review answered. You approve the hard ones.
Five-star reviews get a unique, on-brand reply within a day, automatically. Anything four stars or below is drafted and held for you, and can open a task in your ops board. A weekly digest shows everything posted.
What it does
Hospara Replies in three ideas.
Never templated
Every reply is generated from the actual review, the guest's name, and your voice guidelines. No guest ever reads the same paragraph twice. OTAs and future guests can tell.
Auto-post only where safe
You set the threshold. Five-star replies post on autopilot; lower ratings become drafts with the review context attached, waiting for a human. Negative reviews can auto-create tasks for your team.
Weekly digest
One email: what was posted, what is waiting for you, and your rating trend per listing, so reputation stops being a tab you forget to check.
How it works
Up and running in days, not quarters.
Connect your PMS
Reviews flow in through Hospara Bridge from Airbnb, Booking.com, and your other channels, exactly as your PMS sees them.
Set your voice and thresholds
A short onboarding captures your tone, sign-offs, and language rules, and which ratings may auto-post.
Autopilot with an audit trail
Replies post daily. Every one is logged, linked to its review, and reversible in policy: pause autopilot any time.
Hospara Replies at a glance
- Status
- Early access; running in production on our own Bali portfolio, with 299 listings under live review monitoring
- Pricing
- On request, quoted for your operation. Ask for prices
- Channels
- Airbnb, Booking.com, Vrbo and custom channels, as surfaced by your PMS
- Works with
- Guesty (live); Hostaway, Lodgify, Hostfully in development
- Safety
- Auto-post thresholds you control; full audit log of every posted reply