Hospitality tools connected to your booking system.
Seven tools for guest messages, reviews, owner reporting and other daily work, built inside a real operation. They connect to any booking system (PMS) you already use.


- Works with any PMS
- Starts in draft mode: a person approves
- Every action logged
Measured in our own operation first.
We run each tool in our Bali operation before we offer it to anyone else. These are the measurements so far, each with its sample and date.
The method, the sample and what we have not measured yet are on our numbers page.
How we measured thisStart with the job that takes most of your time.
Seven tools, grouped by the work they take off your team. Each one shows its status. Use one, several or all seven.
Guests
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Hospara Ops
Answers guests in seconds on WhatsApp, in English and Bahasa. Holds rate parity across booking sites and coordinates housekeeping.
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Hospara Concierge
A guest assistant for each property, on WhatsApp or Telegram. It answers questions about wifi, directions, house rules, checkout and local tips, and can offer extras such as late checkout.
Owners and reviews
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Hospara Owners
A private login for each of your property owners. They see their own villas, bookings, occupancy, revenue and statements, live from your PMS, under your brand.
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Hospara Replies
Answers every five-star review automatically, with a unique reply in your voice. Replies to critical reviews are drafted for your approval.
Demand and direct bookings
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Hospara Signals
A 90-day demand outlook for your market, by area, starting with Bali. Built from flight schedules, official arrival numbers and anonymised booking pace.
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Hospara Sites
Direct booking websites for villas and small hotels. Fast pages that search engines and AI assistants can read, linked to availability in your PMS. Live in 48 hours.
For teams building their own AI
You decide what runs on its own.
The software suggests and a person approves. You hand over one type of task at a time, when you trust it.
Draft mode first
Every account starts in draft mode. The software prepares each message, reply or change, and a person on your team approves it.
Automatic, one category at a time
When you trust a type of task, such as replies to five-star reviews, you switch it to automatic. You can switch it back at any time.
Every action logged
Each message, reply and change is recorded and linked to its booking or review.
Your data is encrypted in transit (TLS 1.3) and at rest (AES-256). Each property’s data is isolated.
Which booking systems we connect to.
Hospara Software works on top of your booking system (PMS). It does not replace it. Hospara Bridge brings listings, reservations, guests, messages, reviews, calendars and owner data into one model, with one adapter for each PMS. Tell us which one you use.
Tell us your PMSAny PMS
We connect to the booking system you already use, through Hospara Bridge. Your bookings stay in your PMS, so there is nothing to migrate.
In production
Hospara Ops runs on three properties and review monitoring on 299 listings (September 2026).
Hospara or a PMS?
A property management system (PMS) is the system of record for reservations, channels and accounting. Hospara does not replace it. It is an AI ops team that runs on top of your PMS. Many Hospara customers run one underneath.
Choose a PMS if…
You need a full PMS as your system of record for reservations, channels and accounting.
Choose Hospara if…
You already have a PMS, and the day itself takes your time: guest messages, reviews, rate parity and owner reports, in a market that runs on WhatsApp.
Or run both
That is the normal setup. Your PMS stays the system of record. Hospara runs the operations on top of it, in WhatsApp.
Hospara is built for independent operators in Southeast Asia with 5 to 100 units.
How we charge.
We do not publish a price list. Every quote is written for your setup.
How we charge, in full- The price depends on your number of units, your PMS, the tools, the languages and the level of automation.
- You get a written quote. It is valid for 30 days.
- Monthly billing, in USD or IDR.
- No long-term commitment during early access.
Questions software teams ask.
More answers about all three services are on our questions page.
Does it work with my booking system?
Yes. Hospara connects to any booking system (PMS) you use, through Hospara Bridge. Your quote states the setup time.
Does the software message guests without approval?
Not at first. Every account starts in draft mode: the software suggests and a person approves. You switch task types to automatic one at a time, and you can switch them back.
Can I connect Claude or another AI agent to my PMS?
Yes, with Hospara Connect, through the Model Context Protocol (MCP). The same draft mode and action log apply.
Does it replace my PMS?
No. It works on top of your PMS. Your PMS stays the record of every booking.
Which languages does it support?
English and Bahasa Indonesia.
Tell us your PMS and the job to fix first.
Send your booking system, your number of units and the tools you want to try.